This whitepaper explores Akamai’s partnership with Wuaki tv to deliver an exceptional viewer experience resulting in a significant increase in revenue and customer satisfaction.

Abstract

Since delivering its OTT video via the Akamai globally distributed network, Wuaki has seen a 50% improvement in its quality KPIs, yielding a 25% increase in customer satisfaction and a 30% increase in revenues.

Wuaki, is a top provider of on-demand streaming and video, owned by Japanese e-commerce giant Rakuten.

Through a highly strategic and tight integration along with coupling of its video assets and player technology with the Akamai Intelligent Platform, Wuaki significantly improved its video quality.

In fact, the company has established a quality metric for its OTT service and can directly link improvements in video quality to commercial success.

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