"We’re customer obsessed” says world’s fastest growing tech company

IBC2018 Forum audience

IBC2018: Reliance Jio has disrupted the Indian mobile market, adding a staggering 215m customers within 21 months of launch.

Affordability, detailed planning and an obsession with the customer has made Reliance Jio the fastest growing technology company in the world, according to its procurement and contracting lead, Jaydeep Adhikari.

Speaking in a Forum session, Smart Connectivity & Multiplay Devices, Adhikari explained how India’s fledgling 4G network managed to ramp up 215m subscribers within 21 months of launch.

Adhikari told delegates that the single biggest challenge to achieving this was…

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